"Liana’s drive and enthusiasm ensures that solutions are always found, often with results that exceed the original expected outcome"
"I have worked with Liana on several successful high profile projects. Liana’s drive and enthusiasm ensures that solutions are always found often with results that exceed the original expected outcome.
Liana has an inclusive management style that generates creativity with her team and wider business partners to seek new ideas which will enhance competitive edge.
If you are seeking a results focused partner who will add value to your organisation, I would strongly recommend Liana and The Firefly Consultancy.“
Carole Mackie, Director of Residential Development Sales, Savills
Training and development is a real passion of ours...
...and we believe everyone should be given the tools to become the best version of themselves
At Firefly we have extensive leadership experience in training and motivating large teams of sales professionals to manage change, deliver targets, and achieve goals. As accomplished sales professionals, seasoned in customer-facing roles, we provide the right training and techniques to grow your business by enhancing your team's skills and expertise.
We train, coach, and develop teams in small bespoke group training sessions, custom-designed to suit the unique requirements of your business. Knowing the challenges professionals face in front-line sales, we bring our extensive knowledge to help you create processes that ensure every customer receives the service they expect with a high-value purchase.
Using tools and techniques that won the coveted Scottish Homes Awards for Customer Service Excellence for three consecutive years, our training develops the skills necessary to increase sales while maintaining a keen focus on customer service.
The Firefly Consultancy delivers business sales success through bespoke training modules, either online or in small groups face-to-face, empowering your team to build your brand and revenue.
We also offer one-to-one mentoring enabling your people to find their wings.
